Microsoft Dynamics 365 CRM

Dynamics 365 Sales: Microsoft Dynamics 365 is referred to as a highly configured application to manage your day-to-day sales operations from ordering to warehousing and supply chain to customers all through collaborated teamwork, omnichannel efficiency, and AI-based sales analytics. Leveraging Sales insights, enterprises can make informed decisions, strategize their sales process, and close deals faster.

Dynamics 365 Marketing: Dynamics 365 Marketing is a marketing automation application that allows you to transform leads into fruitful relationships in a more efficient and profitable way. With Dynamics 365 Marketing you will be able to tailor the customer journey to your needs and transform it into a unique experience until the sale is achieved, and even beyond.

Dynamics 365 Customer Service: Optimize services, serve personalized customer service, boost your workforce productivity, and make smarter decisions by implementing Dynamics 365 customer service capabilities. With Microsoft’s customer service solution, it can be configured suited to specific customer management needs with the scope of integrating it with your existing apps or system configuration to bring and drive an efficient approach.

Dynamics 365 Field Service: Connect, engage, and serve your customers in real-time with Dynamics 365 Field Service. Ensure resource collaboration, optimize your resources, monitor service operations, and bring transparency in your overall commerce practices to drive continuous and maximized growth.

Dynamics 365 CRM for Education: This need is nowhere more relevant than in education, where data often deals with students and their ability to navigate a complex system to reach their goals. The education helps reduce costs and expedite the development of education-specific solutions for your customers. The education data model and sample applications help you integrate an educational institution’s data from multiple systems to deliver holistic views of student experiences.

Dynamics 365 CRM for Insurance: Unified workplace for insurance companies, an omnichannel business app interface with automated and integrated business processes with Dynamics 365 CRM as a core system. Single windows for all customers interactions, integration with telephone system, SMS and WhatsApp for business. Solutions for; insurance contracts, claim management, loyalty, insurance packages.

Dynamics 365 CRM for Automotive: With the Dynamics 365 automotive, you can rely on a solutions based on entities and attributes that dealerships and OEMs commonly leverage for customer experience and other business processes. These entities include deals, sales contracts, specifications, fleet, warranties, inspection, test drives, branding, business, customer-vehicle relationship, vehicle and equipment, lead, service and after-sales management, and more. This solution includes an automotive data model, Power BI apps, canvas and model-driven sample apps based on connected experiences.

Dynamics 365 CRM for Non-Profit Organization – NGO: The Dynamics 365 nonprofit and Common Data Model for Nonprofits help organizations eliminate data silos, enabling powerful insights into their data. These entities include, donor commitments, designations, transactions, awards, disbursements, delivery frameworks, results, indicators, benefit recipients, and more. The nonprofit provides a uniform platform for customers who wish to connect, embed, or extend the Dynamics 365 platform and Microsoft Power Platform and benefit from integration with Common Data Model for Nonprofits.

Dynamics 365 CRM for Telecommunication: The Microsoft Dynamics 365 telecommunications offers a fast track to build new subscriber management, service management, or network operations solutions using Microsoft Power Platform. This solution is targeted for network operators, wireless and mobile carriers, internet service providers, any owner or provider of network infrastructure, any of the independent software vendors, or general system integrators who work in the telecommunications industry.